Direct Express complaint: Walt Disney

Name: Walt Disney
Item: Direct Express
Rating: 1
Author: Cheretha

Open 14 Aug 2020 238 views Payment Providers

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Filed 14 Aug 2020 by Cheretha

Keep sending me books I didn’t order sent them all bk been charging amounts to my card for like 4 months and returning money bk then when I call my card I get the run around for a while mow and Adventure Academy and ABC Mouse also I’m not using for months and cancelled.

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Case details

Status: Open
Company: Direct Express
Filed: 14 Aug 2020
Rating: 1/5
Desired resolution: Stop letting them charge stuff on my card I didn't ask for and return my money.
Problem: Repeated card charges for unordered books
About: book subscriptions
Dealing with it for: 120 days

Progress

Filed
Company notified
Company replied
Resolved

14 Aug 2020 Complaint filed and published
14 Aug 2020 Message from Bizzy: we notified Direct Express about this complaint.

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