Direct Express complaint: unauthorized use of a Direct Express

Name: unauthorized use of a Direct Express
Item: Direct Express
Author: Stacy

Open 30 May 2021 229 views Payment Providers

File your Direct Express complaint How does Complain.biz work?

Filed 30 May 2021 by Stacy

unauthorized use of a Direct Express Card on April 25th 2021 I was arrested in New Iberia Louisiana I remained in jail until May 6th of 2021 during that time my Direct Express Card had been stolen and used Direct Express does not want to reimburse back to money I think Direct Express should have charges brought against them for allowing someone to steal Social Security money

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Direct Express
Filed: 30 May 2021
Desired resolution: My Social Security money should be reimbursed that is not right when someone is in jail to be held responsible
Problem: Stolen card used, reimbursement refused
About: benefits debit card

Progress

Filed
Company notified
Company replied
Resolved

30 May 2021 Complaint filed and published
30 May 2021 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

Discussion

0 comments

No comments yet. Been through something similar with Direct Express? Start the discussion above.

More Direct Express complaints

View all 803

Refused to reimburse

My card was photograped and used online for purchases not authorized by me. Direct Express had no concern if the…

21 May 2023

lock card

i got a text saying my card was lock due to fraud supsension i have been calling for a week…

4 Jun 2021

Have not received info or payment

I got a taxi ride from LYFT on 112720 once i got to my destination I requested a return trip…

23 May 2021

Wronged by Direct Express too?
Make it sting!

Launch complaint