Direct Express complaint: Refused to reimburse

Name: Refused to reimburse
Item: Direct Express
Rating: 1
Author: Wilma

Open 21 May 2023 118 views Payment Providers

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Filed 21 May 2023 by Wilma

My card was photograped and used online for purchases not authorized by me. Direct Express had no concern if the fact that I am disabled or taken advantage of. I have used Direct Express for over 12 years. They were so rude to me!!

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Case details

Status: Open
Company: Direct Express
Filed: 21 May 2023
Rating: 1/5
Desired resolution: I want to the money that was taken frome me. Over $900!
Problem: Unauthorized card purchases not reimbursed
About: prepaid debit card
At stake: $900

Progress

Filed
Company notified
Company replied
Resolved

21 May 2023 Complaint filed and published
21 May 2023 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

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