Direct Express complaint: Unable to reach a person about dispute.

Complaint from dzugley@gmail.com reported on 04 November 2020 about Direct Express

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My complaint:

My acct is $563.88 short. When I got up yesterday at 7:30 am I was informed of a purchase I did not make, the $563.88 listed above. I need information on what it w Plz as for, n who spent my money. I want my money back n can’t get through to dispute the cash sale. Pl call me 276-298-6504. Thankyou

Suggested solution:

Call me asap. I'm moving n need that cash back now.

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