Direct Express complaint: Unable to get into contact

Name: Unable to get into contact
Item: Direct Express
Rating: 1
Author: NESAJO60

Open 7 Apr 2020 390 views Payment Providers

Filed 7 Apr 2020 by NESAJO60

Ive left my cell number an email address. The email statement dose not allow me to respond so i ask for a return call.

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Case details

Status: Open
Company: Direct Express
Filed: 7 Apr 2020
Rating: 1/5
Desired resolution: If can not be resolved by phone there are other options one can consider. Its your job to be professional. You was given a government contract for a reason. Every Po Box has a physical address linked to it. Waiting on hold for four hours is the reason why this country will never be great. Monkey see monkey shall do. We all have a choice but its clear thru the complaints that you dont care.
Problem: Four hours on hold, no return call

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