Direct Express complaint: They sent a replace card to wrong people

Name: They sent a replace card to wrong people
Item: Direct Express
Rating: 1
Author: LaDonna

Open 13 Jun 2023 76 views Payment Providers

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Filed 13 Jun 2023 by LaDonna

I ordered something offline which was a scam website and they sent the scammers a replacement card without asking for a picture id and the scammers were able to take $900 off by disability.

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Case details

Status: Open
Company: Direct Express
Filed: 13 Jun 2023
Rating: 1/5
Desired resolution: Help me get my $900 back so I can pay my bills.
Problem: Replacement card sent to others, funds taken
About: prepaid debit card
At stake: $900

Progress

Filed
Company notified
Company replied
Resolved

13 Jun 2023 Complaint filed and published
13 Jun 2023 Message from Bizzy: we notified Direct Express about this complaint.

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