Direct Express complaint: Still waiting for my bank card

Name: Still waiting for my bank card
Item: Direct Express
Author: Nanette

Open 1 Jan 2022 156 views Payment Providers

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Filed 1 Jan 2022 by Nanette

I called direct express to replace my card on Dece 19th today is January 1.My card has not gotten to me as of yet.Money is on the card already can’t pay my rent.Called direct express their not answering the phone automatically hangs up every time

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Case details

Status: Open
Company: Direct Express
Filed: 1 Jan 2022
Desired resolution: Answer the phone an help me,tell me what can be done to resolve this before I get eviticted.im on Disability. I have no photo
Problem: Replacement card not arrived after two weeks
About: replacement debit card
Dealing with it for: 13 days

Progress

Filed
Company notified
Company replied
Resolved

1 Jan 2022 Complaint filed and published
1 Jan 2022 Message from Bizzy: we notified Direct Express about this complaint.

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