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Direct Express complaint: Someone stole money from my Direct express card and investigation was done. They said I did it. They are wrong. Now they won’t give my money back.

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Filed 20 Jun 2023 by Kathy

Someone took out over 600 hundred dollars out of a ATM on the same day. I filed the paperwork for investigation. They said are wrong. They said I did it. They said I didn’t proof I didn’t do it. How can I have proof when I don’t know who did it or where it was done. Now they wouldn’t give me my money back.

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