Direct Express complaint: Refunding

Name: Refunding
Item: Direct Express
Rating: 1
Author: Yentel

Open 13 Feb 2023 152 views Payment Providers

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Filed 13 Feb 2023 by Yentel

I went to jail I got out someone had changed my passcode on my ATM card I contacted direct Express immediately of me finding out and I sent them my release papers to pay my paper showing when I went into jail and when I got out and everything and it’s still refused to refund me my money it’s well over a thousand and something 1100

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Case details

Status: Open
Company: Direct Express
Filed: 13 Feb 2023
Rating: 1/5
Desired resolution: I want them to refund my credit my money back to my account and find out what happened on your own you can't charge me for something that I have no idea of who used it where was used at or anything I want my money back that's all the money I have
Problem: Funds used without permission, refund refused
About: debit card
At stake: $1,100

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Filed
Company notified
Company replied
Resolved

13 Feb 2023 Complaint filed and published
13 Feb 2023 Message from Bizzy: we notified Direct Express about this complaint.

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