Direct Express complaint: Poor customer service

Name: Poor customer service
Item: Direct Express
Rating: 1
Author: Alex

Open 3 Jul 2023 95 views Payment Providers

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Filed 3 Jul 2023 by Alex

The card won’t let me make online payments or purchases. Everyone I talked to gave me a different versions of what the problem was..I talked to a supervisor that did the same thing

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Case details

Status: Open
Company: Direct Express
Filed: 3 Jul 2023
Rating: 1/5
Desired resolution: Fix the problem instead of covering it up or lying
Problem: Card blocks online payments, conflicting answers
About: prepaid debit card

Progress

Filed
Company notified
Company replied
Resolved

3 Jul 2023 Complaint filed and published
3 Jul 2023 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

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