Complaint: Over Drawn Account on Debt Card

on 19 November 2020 about Direct Express in category Payment Providers

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My complaint:

I was told it was over drawn $2800 dollars. I need them to fix these false accusations but they are not answering the phone they just leave me on hold I wanna know how did they let this error happen how they gonna fix it. Please help Thankyou Paul W Williams

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Justified complaint?

Suggested solution:

Give me the money back they took because I had at lease $100 dollars in my account and I want it back.

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