Direct Express complaint: Over Drawn Account on Debt Card

Name: Over Drawn Account on Debt Card
Item: Direct Express
Rating: 5
Author: Paul

Open 19 Nov 2020 222 views Payment Providers

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Filed 19 Nov 2020 by Paul

I was told it was over drawn $2800 dollars. I need them to fix these false accusations but they are not answering the phone they just leave me on hold I wanna know how did they let this error happen how they gonna fix it. Please help Thankyou Paul W Williams

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Case details

Status: Open
Company: Direct Express
Filed: 19 Nov 2020
Rating: 5/5
Desired resolution: Give me the money back they took because I had at lease $100 dollars in my account and I want it back.
Problem: Account wrongly shown as overdrawn
About: prepaid debit card
At stake: $2,800

Progress

Filed
Company notified
Company replied
Resolved

19 Nov 2020 Complaint filed and published
19 Nov 2020 Message from Bizzy: we notified Direct Express about this complaint.

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