Direct Express complaint: No supervisor available???

Name: No supervisor available???
Item: Direct Express
Author: Karen

Open 14 Jul 2021 178 views Payment Providers

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Filed 14 Jul 2021 by Karen

Why is there no supervisor to talk to other than blenda when I call the 1800 number on the back of the direct express card. Also why is she not helpful in resolving any issues?

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Case details

Status: Open
Company: Direct Express
Filed: 14 Jul 2021
Desired resolution: I would like to speak to a supervisor if I call also would like to be able to fix any issues I have
Problem: No supervisor available, agent unhelpful
About: benefits debit card

Progress

Filed
Company notified
Company replied
Resolved

14 Jul 2021 Complaint filed and published
14 Jul 2021 Message from Bizzy: we notified Direct Express about this complaint.

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