Direct Express complaint: No customer service

Name: No customer service
Item: Direct Express
Author: Paula

Open 6 May 2021 209 views Payment Providers

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Filed 6 May 2021 by Paula

Appears my direct express card is locked up. Cannot contact anyone thru their customer service number. After put in the information, they say high number of calls. Try later. Then they hang up. Every single time!

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Case details

Status: Open
Company: Direct Express
Filed: 6 May 2021
Desired resolution: Answer the phone calls!!!
Problem: Card locked, phone line hangs up
About: benefits debit card

Progress

Filed
Company notified
Company replied
Resolved

6 May 2021 Complaint filed and published
6 May 2021 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

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