Direct Express complaint: Never received benefits

Name: Never received benefits
Item: Direct Express
Rating: 1
Author: skymountain1983@gmail.com

Open 7 Jul 2020 312 views Payment Providers

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Filed 7 Jul 2020 by [email protected]

I was to receive benefits on July 2, 2020. I never received my Direct Express Card in the mail. I called to inform Direct Express. They will not answer the phone.

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Case details

Status: Open
Company: Direct Express
Filed: 7 Jul 2020
Rating: 1/5
Desired resolution: Direct Express Customer Service needs to answer the phone for customers.
Problem: Benefits card never arrived, phone calls unanswered
About: benefits debit card

Progress

Filed
Company notified
Company replied
Resolved

7 Jul 2020 Complaint filed and published
7 Jul 2020 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

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