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Direct Express complaint: Money not on card

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Filed 3 Mar 2023 by James

There continues to be problems not being able to access my money. There is also no way to contact this company other than the number provided. That’s it. Then they’ll put a recording on there and tell you to call back in 30 minutes. 6 hours later, can’t access anything. Why is the government even dealing with a business that isn’t accredited but there BBB? Bills are due, storm coming, need food and medication but can’t access my money. Direct Express is a terrible business. It’s a scam. Bet it gets hacked more than any other financial institution.

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