Complaint: Lost card

on 17 April 2020 about Direct Express in category Payment Providers

New complaint
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My complaint:

I had an issue that my card was scammed I tried to file a disgreement about this to no avail. I couldnt talk to anyone. I cancelled the old card and requested a new one. It has been over 10 days and I have not recieved my new card. I call the company and can not speak to anyone to let them know my new card is lost. I keep getting a recording the card was sent out. I can not do anything and feel pretty helpless. Now it looks like the new card I was supposed to recieve has been stolen.

0 0 vote
Justified complaint?

Suggested solution:

Resolve my issue. I need a new card

Message from Robin from Complain.biz

1 year ago - We have posted a tweet about your new complaint about Direct Express

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