Direct Express complaint: Identity verification to unlock card
Filed 8 May 2024 by Sylvia
Direct express deactivated my card, they want to verify my identity by emailing pic’s of my id front and back, and I sent it to them three times now and have to wait 24hrs each time for them to verify it or not, then call them and see if it’s approved, and they just keep having me re-send my info again and again.and all my bills are now past due, I need my money. Sylvia M Harper
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