Direct Express complaint: Holding My Money
Filed 6 Feb 2023 by Karen
On November 11 2022 my payee requested a new card due to my previous card being hacked the card never arrived I’m going on 5 months without my social security money about to lose everything I’ve tried contacting Direct Express and I’m always hung up before I’m able to speak with anyone I have 3,510 dollars on that missing card and no way if getting my money I sent several emails and it seems like I’m getting the run around with My Money! Please help me get my income back.
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