Direct Express complaint: Hacking stole my card information
Filed 31 Jul 2023 by jacob
On 5/7/23 someone hacked into my direct express card and fraudulently charged $25 and 3 times $63.98 for a total of $191.94 to my card ,they however returned the $25 charge, but the $63.98 charges 3 times they never returned. I called that same day 5/7/23 direct express that I never made those charges and to stop it right away they never did. I don’t know who this company is and I never dealt with them in my life . Direct express Comerica refuses to refund my social security disability benefits money and are saying that it’s my fault. Their customer service is very nasty and rude .Please look into this matter. Thanking you in advance Jacob Kashioff…
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