Direct Express complaint: Fraudulent charge on card

Name: Fraudulent charge on card
Item: Direct Express
Rating: 1
Author: Munchoh

Open 27 Mar 2020 491 views Payment Providers

File your Direct Express complaint How does Complain.biz work?

Filed 27 Mar 2020 by Munchoh

On March 10th a fraudulent charge was made on my card for 113.00 from next directory I’ve been calling everyday the representatives at direct express keep giving me the run around about refunding my money it’s now the 27th and nothing has been done

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Direct Express
Filed: 27 Mar 2020
Rating: 1/5
Desired resolution: Return my money back to my card
Problem: Unknown card charge not refunded, repeated runaround
About: prepaid debit card
At stake: $113
Dealing with it for: 17 days

Progress

Filed
Company notified
Company replied
Resolved

27 Mar 2020 Complaint filed and published
27 Mar 2020 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

Discussion

0 comments

No comments yet. Been through something similar with Direct Express? Start the discussion above.

More Direct Express complaints

View all 803

CAN’T GET IN TO ACCOUNT DIRECT EXPRESS WAS SUPPOSE TO CALL

I’VE BEEN TRYING TO GET IN TO MY ACCOUNT THOUGH DIRECT EXPRESS WEBSITE CALLING THEM BEFORE AFTER DEC 9,2022 TO…

13 Dec 2022

Fraud claim

I filed complaint to direct express on feb 8th for fraud activity on my account. One from crier score service…

30 Mar 2020

Social Security fraud by direct express

I have over $5K in BS charges on my card. My claim was denied. I’ve called over 100 times. I’ve…

27 Mar 2020

Wronged by Direct Express too?
Make it sting!

Launch complaint