Direct Express complaint: FRAUD incompetence
Filed 6 Mar 2020 by Michelleleigh70
I’ve been waiting months for a credit to my sons account he mistakenly ordered YouTube tv while using my MacBook we already have it I sent fraud form via fax on January 13sh after 10 or more calls I was informed no one could find my dispute form so I emailed another printed out new bank statements showing YouTube TV coming
Out of my acct monthly and now today I was informed I might get my credit by April 10 I’m furious the employee was rude and told me to call google oh thanks I never thought of
That there isn’t a valid number for YouTube tv only online my son gets 100 a month and 49.99 has been taking
Out With the run around from direct express
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