Direct Express complaint: Fraud charges denied

Name: Fraud charges denied
Item: Direct Express
Rating: 1
Author: Stephi

Open 31 Mar 2020 408 views Payment Providers

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Filed 31 Mar 2020 by Stephi

On February 28 2020 there were charges to Apple pay amd also charges to western union I was at work at the time the transactions were made I’ve filed a police report and gave direct express all the info they need and i was still denied

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Case details

Status: Open
Company: Direct Express
Filed: 31 Mar 2020
Rating: 1/5
Desired resolution: By giving me money back that was stolen and pursue charges on the thief that took it which they clrarly have the names
Problem: Unauthorized card charges, dispute denied
About: benefits debit card

Progress

Filed
Company notified
Company replied
Resolved

31 Mar 2020 Complaint filed and published
31 Mar 2020 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

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