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Direct Express complaint: Company has been unreachable for 2 days didn’t receive my benefits

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Filed 2 Mar 2021 by Valencia

I called two weeks ago to get my debit card replaced i was told it was being sent out. On Monday March 1 i spent the whole day contacting them to see where is my card and benefits nothing. Today i tried calling and the machine ia back telling me they have high volume wen its almost 8am. I hate this card company and im waiting to let the ss board know these people are holding funds and cards and not answering phones for days. Smh

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