Direct Express complaint: Card was hacked from using an on line bank in the amount of 20.00
Filed 16 Dec 2022 by Samantha
On November 4th I file a complaint with Direct express someone used an on line bank to take 20.00 in increments totally 124.00. direct express refuse to refund my money they it’s in inconsistent. I have never used an on line bank to take any funds from my account. How is that possible when I only have an account with Direct express?
This is the second time I’ve been hack. First time was for 800.00 dollars and for 124.00 dollars. When you call direct express you are placed on hold sometimes for an hour. Please rectify this situation in with speed.
Thank You
S.I.
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