Direct Express complaint: Can’t access funds and being over charged fees
Filed 5 Jun 2023 by Vikki
I have used direct Express for 7 years and in the past 6 months there have been nothing but issues. I have been overcharged for withdrawal fees. I can’t access any funds via debit card paying bills on line has because virtually impossible. I just want to pay my bills without issue no matter whom I am sending the funds through. What gives this company the right to decline payments to business I choose and to tell me false information about why it has happened. I have called over 100 times I a 24 hour time frame to be lied to or placed on hold for 2 hours and 45 minutes one time and 2 hours the next.
Report
Discussion
0 comments
No comments yet. Been through something similar with Direct Express? Start the discussion above.
More Direct Express complaints
View all 803They never talk to any one I can’t get my ssi money
I have been trying for some time to talk.to some one about my card and my money. Over a week…
✨️16 YEAR’S LOYAL✨️ YOUR SELF SERVICE OPTIONS ARE STILL NO BETTER 🤨…👎
Is this what it’s come to Direct Express seriously, I am so disappointed 😥 I have a disabled ♿ daughter…
Direct express fraud complaint
I recently found about $180 in fraudulent charges to our acct .we went through their fraud dept they acknowledged the…