Direct Express complaint: Blocked card.

Name: Blocked card.
Item: Direct Express
Author: Michael

Open 21 Jun 2022 74 views Payment Providers

Filed 21 Jun 2022 by Michael

I described my complaint below. How should they resolve Let me use my card!!!

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Case details

Status: Open
Company: Direct Express
Filed: 21 Jun 2022
Desired resolution: I've filed my complaint with complain.bizx and will do so with others. I've lived in Mexico for over 6 years and have had a continued problems with using my card. Theyve blocked my card probably 20 times when I get paid. They use so many excuses, stall tactics to keep their money on the bank. Now, I lost my card...it took a week to get my card and after 5 days I still can't use it. They used the excuse twice that they didn't add it for international use. I've spoken to 4 Supervisors that say tbe other Supervisors didn't do it right and all said I would be able to use it in 2 hours. I have no money and very suicidal.
Problem: Card repeatedly blocked when used abroad
About: prepaid debit card

21 Jun 2022 Complaint filed and published
21 Jun 2022 Message from Bizzy: we notified Direct Express about this complaint.

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