Direct Express complaint: Access to money

Name: Access to money
Item: Direct Express
Rating: 1
Author: Bob4ik

Open 25 Jun 2020 248 views Payment Providers

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Filed 25 Jun 2020 by Bob4ik

I am not able to get an access to my money. My ID expired during the pandemic and I can’t get a new one. According to the governor of Ohio order ID should be considered valid but DirectExpress does not accept it.I ended up on the street because my card is not activated. I am desperate and hungry.

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Case details

Status: Open
Company: Direct Express
Filed: 25 Jun 2020
Rating: 1/5
Desired resolution: Accept my ID and restore an access to my account
Problem: Expired ID not accepted, card not activated
About: benefits debit card

Progress

Filed
Company notified
Company replied
Resolved

25 Jun 2020 Complaint filed and published
25 Jun 2020 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

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