Direct Express complaint: A $60 dollar charge

Name: A $60 dollar charge
Item: Direct Express
Author: Jessica

Open 16 Dec 2020 206 views Payment Providers

File your Direct Express complaint How does Complain.biz work?

Filed 16 Dec 2020 by Jessica

I called direct express to an order I didn’t order. They told me I had to file a dispute. Against the merchant after that they charged me $60 dollars and now I can not pay my water bill im on Ssi a fixed income

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Direct Express
Filed: 16 Dec 2020
Desired resolution: I would like to have my $60 dollars back so I can pay my water bill it's on the verge of being shut off
Problem: Charged for an order never placed
About: prepaid card
At stake: $60

Progress

Filed
Company notified
Company replied
Resolved

16 Dec 2020 Complaint filed and published
16 Dec 2020 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

Discussion

0 comments

No comments yet. Been through something similar with Direct Express? Start the discussion above.

More Direct Express complaints

View all 803

Fraud

My live in ex boyfriend of 5 yrs called his self breaking with me by robbing from my children and…

17 Dec 2020

My direct express card was stolen,and my entire disability check was drained Aug 3 2020 ,while on hold with direct express for 68 mins trying to cancel my card,and I want My money refunded 790.00

My vehicle was stolen June 22 2020 and my wallet was in my vehicle …My direct express was in my…

14 Dec 2020

Hard to Contact Customer Service

I’ve been trying to contact customer service for over a week now. I’ve been trying to get a replacement card.…

4 Apr 2020

Wronged by Direct Express too?
Make it sting!

Launch complaint