DHgate.com complaint: Money return

Name: Money return
Item: DHgate.com
Author: Harshita

Open 12 Aug 2021 181 views Retail Company Wholesaler

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Filed 12 Aug 2021 by Harshita

I ordered 3 pair of shoes from a dealer. I paid and money got deducted from my bank account. But there was nothing when I saw my orders in processing and there was no order number or anything too. We tried contacting the dealer but they said they didn’t get any money. I can give my card details , date and time for the proof.

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Case details

Status: Open
Company: DHgate.com
Filed: 12 Aug 2021
Desired resolution: Give us our order or our money back
Problem: Paid but no order recorded
About: shoes

Progress

Filed
Company notified
Company replied
Resolved

12 Aug 2021 Complaint filed and published
12 Aug 2021 Message from Bizzy: we notified DHgate.com about this complaint.

See all 290 DHgate.com complaints

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