DHgate.com complaint: Dispute with seller
Filed 22 Mar 2022 by David
I purchased 2 rugby jerseys , one red and one white , both size ‘large’. I did not receive the red one and the white one arrived size ‘extra large’. I brought this to the attention of the seller who said they would refund the red one but would do nothing about the wrong sized white one. They said I could wear the oversized Jersey and when I pointed out that large is already loose on me and extra large was absolutely no good they refused to budge. I tried for 2 days to raise this issue with dhgate themselves but found it impossible to do so. I have purchased 10 to 20 jerseys from this site with no bother until now. Please help.
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