DHgate.com complaint: Complaint of Segway-Ninebot F40
Filed 14 Jun 2022 by Róbert
The seller of electric scooter was sumtop2019eur.
The communication with the seller is breakneck.
After 1 month of emailing (10 emails sent) any solution haven’t been proposed. It looks like seller sumtop2019eur doesn’t want to solve the complaint below.
The issue:
The motor doesnt work properly, after bouncing, the motor doesn‘t start. When the motor accidentally start than it produced strange sound and I am not able to reach maximum speed 40 kmh. It seems that this issue relates also to broken down electric brake. It is not functional. The scooter was delivered in september 2021. It means that the product is still in 1 year warranty. Order No. 3368181298.
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