Delta Air Lines complaint: Refused to provide proof of canceled flight
Filed 20 Apr 2022 by Charlene
On April 2, 2022, Flight DL2427 from Ft. Lauderdale to Atlanta was canceled due to weather. We were scheduled on this flight with a connection from Atlanta to Milwaukee. Since the flight to Atlanta was canceled, we could not make the flight DL2185 which was not canceled. Despite repeated calls by myself and my travel agent, Delta has refused to provide proof that the flight was canceled. Because the flight was canceled on that Saturday and there were no flights available before the following Monday, we had to rent a car and drive home for obligations that we had. We need proof that the flight was canceled to get reimbursement for the flights and for our baggage fees which we paid.
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