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Delta Air Lines complaint: several issues

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Filed 21 Apr 2022 by Janis

1. Upon departure previous day covid test was taken (negative) uploaded required Delta info and verified by Delta into my phone; could not pull up repeated error messages but had photo saved. Also had much trouble pre departure as online kept referring me to Air France; it was a Delta ticket. At airport had to start all over again, paper, she had to check why did I bother to preboard and do it; saved photo and negative form from pharmacy. Arrived at terminal K had to walk to Terminal M; Paris train broken at 6: 30 a.m. Luckily at almost 70 I am in good shape. They must make Plan B should train break again; woman next to me made flight to Detroit by 2 min. security took 2 hrs after train fixed. Flight was April 20; 10: 30 am departure Paris to Detroit to Newark for me. DL097; M49 gate; Ticket number: 0062151365084

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