CubeSmart complaint: Unprofessional, Bad attitude,

Hello yes Ive been a cube smart customer for years with no complaint . Any issues have been addressed with no problem..I just received a nasty call from a manager at Exterior Street Bronx location who was speaking to me very unproffessionally and she refused to let me discuss the issue I was having with anyone else because she is the Manager.

I hope your conversations are recorded so you can go back and listen. It is definetly a learning moment.The call was made to me at 3:26 pm today August 17, The manager threatened me that she would cut the lock on my unit that she says I left opened, I tried to explain to her that I was at the facility 2 days ago and it wasnt mentioned to me at all and I went into the office and spoke to a nice gentleman regarding my units that I have. We checked over my accounts and I left. Ive never had a problem with ANYONE since Ive been using Cube Smart for years..

SHE NEEDS A LESSON ON COMMUNICATION..IMMEDIATLY