CubeSmart complaint: Smell for chemicals in storage unit
Filed 15 Dec 2022 by Alan
The unit next to our was allowed to put cedar for houses that had already been treated with chemicals. Everything in our unit stinks and can not be aired out . I complained to the manager as we have had 3 storage units there . Only 2 were effected by the smell and he told me he can’t tell people what they can store in their unit and recommend that we move . So we are going to move to another storage unit not cube smart . I also logged a complaint by phone and was told a district manager would return a call and that never happened either . No help from anyone at Cube Smart !! Such poor customer service . We have been in these units for 5 years but guess that doesn’t matter !!
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