Crypto.com complaint: Suspended account without reason

Name: Suspended account without reason
Item: Crypto.com
Author: Tracy

Open 12 Sep 2021 174 views Crypto / DeFi / Blockchain

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Filed 12 Sep 2021 by Tracy

My account was suspended without reason or justification. One day I was just unable to log in and I can’t get assistance other than them telling me they have suspended my account for breach of the term of service agreement. When I ask for further information because I have no idea what I did, I get no response.

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Case details

Status: Open
Company: Crypto.com
Filed: 12 Sep 2021
Desired resolution: Allow me to access my account and sell the shares I have. Then if they want to deny me access that is fine, but to not allow me to access my money is wrong.
Problem: Account suspended without explanation
About: crypto account

Progress

Filed
Company notified
Company replied
Resolved

12 Sep 2021 Complaint filed and published
12 Sep 2021 Message from Bizzy: we notified Crypto.com about this complaint.

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