Crunch Fitness complaint: Unable to cancel

Complaint from AAAAA reported on 10 July 2025 about Crunch Fitness

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My complaint:

The Tyrone location refuses to honor a 30 day cancellation, saying I have ti keep my membership for 60 days. I just paid the July 8th payment, I went into the location on 07/07 they said we had to apy a fee to cancel and then it would not cancel until the end of August. Now they are saying I have to pay a fee and will have to keep membership until 09/07/25.

Suggested solution:

Allow me to cancel effective 08/08/25 without an extra fee

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