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Credit Karma complaint: Customer Service

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Filed 23 Mar 2024 by Jennifer

I filed my taxes through TurboTax and unfortunately was redirected to these people for my refund. I received my first $500 advance that I approved for when I filed my taxes and this company has told me for the last 50 days that they have sent me a paper check for the remaining part of my refund Which if they did it would’ve arrived between seven and 10 days I have called every single day for the last 30 days trying to get an answer from these people and all they keep saying is it’s being an escalated to her higher department and then I get an email that says the same exact thing over and over and over and over and over again I am done with this company. I’m about to follow lawsuit .

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