Cracker Barrel complaint: Broken Promise ruined birthday party
Filed 9 Jan 2023 by Ann
I called ahead and asked if they can accommodate a 16 top on a Sunday. The manager said yes but when we arrived the loud and rude hostess proclaimed they don’t take parties bigger than 10 and the manager should have known that. The manager refused to come out and explain himself. When he finally emerged from his hiding in the kitchen he said the best he could do was 4 tables of 4 was the best he could do. He did not even apologize for the hassle. We went to a Bob Evans where we were accommodated and enjoyed excellent service. The manager of Cracker Barrel does not need to worry about hiding from me again. I won’t be back
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