Coinbase complaint: no response within six months of complaint

Name: no response within six months of complaint
Item: Coinbase
Author: william

Open 14 Jun 2022 126 views Crypto / DeFi / Blockchain

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Filed 14 Jun 2022 by william

complaint case 11126779 has not been addressed . So, resolution is impossible. I am told to wait and I do so, but six months have passed and $130,000 was taken.

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Case details

Status: Open
Company: Coinbase
Filed: 14 Jun 2022
Desired resolution: I have documented every call, etc for coinbase, and the representatives say things like when you called the lady should have shut down your account. You told her that you feared you were about to be hacked. Instead, she monitored the account and spoke with you for over forty minutes. $67,000 disappeared, and you immediately called back and hit the system account shutdown number. Then you called back and the theft continued all day while you were assured all was shut down. Then the agent say, but there is nothing I can do about it myself. They should address it.
Problem: Complaint about stolen funds unanswered for months
About: crypto account
At stake: $130,000
Dealing with it for: 180 days

Progress

Filed
Company notified
Company replied
Resolved

14 Jun 2022 Complaint filed and published
14 Jun 2022 Message from Bizzy: we notified Coinbase about this complaint.

See all 172 Coinbase complaints

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