Coinbase complaint: No response from customer support

Name: No response from customer support
Item: Coinbase
Author: Richard

Open 15 Jul 2021 229 views Crypto / DeFi / Blockchain

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Filed 15 Jul 2021 by Richard

I do not receive the 2-step code via text to complete login. I sent first request for help on July 5 and after 8 business days, have not received help logging into my account.

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Case details

Status: Open
Company: Coinbase
Filed: 15 Jul 2021
Desired resolution: Respond to my requests and allow me to log into my account.
Problem: Login code not received, support silent
About: exchange account
Dealing with it for: 11 days

Progress

Filed
Company notified
Company replied
Resolved

15 Jul 2021 Complaint filed and published
15 Jul 2021 Message from Bizzy: we notified Coinbase about this complaint.

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