Unable to play
Complaint from Starlene on 12 January 2025 about Coin Tales.
The game will not allow me to play anymore. It says mission completed. I would still like to continue playing the game, please. Read more
Coin Tales Complaints Service & Advice
Most Common Coin Tales Complaints and Tips
While Coin Tales offers an engaging gaming experience, our community has reported several recurring issues that players frequently face. Common complaints include the game freezing or crashing, lost rewards from in-game achievements or purchases, and difficulties with account synchronization, especially after switching devices. Additionally, some users have experienced missing coins and spins after making purchases, and issues with the game not connecting properly.
To avoid these issues, we strongly advise players to regularly update the app and ensure a stable internet connection during gameplay. If you encounter problems, contact customer support immediately, document any errors with screenshots, and keep records of your in-game transactions and communications.
How and why file a complaint about Coin Tales?
Do you have a dispute or had a bad customer experience with Coin Tales? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Coin Tales.
Coin Tales Customer Sentiment: Neutral
Our sentiment meter has detected that Coin Tales complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Coin Tales, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
Coin Tales complaints chart
We have received 2 complaints about Coin Tales over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
Coin Tales complaint statistics
Curious about Coin Tales's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
21
Total complaints
21
Open Complaints
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Complaints pending
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Complaints resolved
2.0
21 ratings
How to contact the customer service of Coin Tales?
Below, you will find the contact information for the complaint department of Coin Tales. To amplify the impact of your complaint, please use our complaint form.
Webcare email:
cointalesvip@rjoy.com
Contact form:
For Coin Tales support through email, send your inquiry to cointalesvip@rjoy.com. If you want to reach out to Coin Tales through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Bad reviews about Coin Tales: (21)
Helpful experiences shared by verified Coin Tales customers. Search, discuss and connect with other people in our community.
Bingo event and lost treasure
Complaint from Kadija Sulamina on 09 December 2024 about Coin Tales.
When I played the events bingo and load treasure, I saw that I had two hammers for the lost treasure but it would let me use it. The same with the bingo event. It’s hard to play when I’m not... Read more
Spent the wheel 78 times and couldn’t get one thing to win the spins
Complaint from Timbarricklow on 08 August 2024 about Coin Tales.
It’s sad that I’ve spent a lot of money on this joke of a game. $50 just tonight. But yet I spent the wheel 78 times I counted it. And couldn’t get the special object to win the spins below.... Read more
Lost rewards from card set completion
Complaint from SonnyNRach on 10 April 2024 about Coin Tales.
Hi there I'm really hoping that you can help me out. I completed the Spar card set upon receiving theACE card but never received my spins for completion..Also, please note that this has happened several times to me already but... Read more
Game stopped adding cannons so I didn’t get my prize it glitched out
Complaint from Zach iud 1901190 on 17 February 2024 about Coin Tales.
I spin at 500 and I got 3 cannon symbols and it didn’t add them to my carnival parade rush event so I should have won 30000 spins but it didn’t give it to me Read more
Screen Freeze
Complaint from jods on 16 February 2024 about Coin Tales.
Every time I log into my game the screen has frozen and I cannot play the game, I have shut the phone down, I have deleted the app and re installed it and nothing has happened Read more
Lost my progress in the game when loading it on my new phone
Complaint from Riaan on 12 December 2023 about Coin Tales.
I got a new phone, downloaded Coin Tales......but lost my game progress.....I need to restore my please......I was on 10454 stars and in a team South Africa 21 Read more
Psyment of my money won(1, 369, 000.00)
Complaint from Okusesunday on 30 October 2023 about Coin Tales.
I want you to pay the 1, 369, 000.00 to my fcmb Account Read more
Coin tales game is not working for 48hrs
Complaint from Jean-Claude Dubuc on 22 October 2023 about Coin Tales.
Can not play coin tales for over 48hrs There’s a bug in the game it opens and freezes Read more
Frozen , won’t let me on
Complaint from Nedwof on 21 October 2023 about Coin Tales.
It’s frozen , won’t let me on the game this morning Read more
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