Cocosa complaint: Order 28631137 for 5 perfumes
Filed 2 Mar 2019 by Kellifay
I bought 5 perfumes from Cocosa, three of them 100ml each and two of them 50ml each, I received a text message from their courier ing delivery which never happened. When I contacted HERMES, the courier they used, and Cocosa they both said to me that the item was delivered through the letterbox!!!! 5 perfumes through the letterbox, how ridiculous and infuriating is that!! My order number is 28631137.
The most upsetting thing is, they do not have phone numbers to contact them, which could even be easier for everyone to resolve the issue.
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