ClickBank complaint?

Do you have a dispute or a bad customer experience with ClickBank? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

ClickBank customer service for buyers is reachable by phone on +1 800 390-6035 and through live chat on clkbank.com, the separate ClickBank site for charges and customer service, seven days a week. That site also has Find My Order, where you look up a purchase with your purchase email plus the order number, the last four digits of the card or the billing ZIP code, and request a refund or cancel a subscription. ClickBank lists an international number on the same site for buyers calling from outside the US.

Purchase or charge to dispute? Start the complaint here: we send it to ClickBank by email, social media and printed letters.

A CLKBANK charge is a purchase made through ClickBank, the Boise retailer that sells products listed by independent sellers and promoted by affiliates. ClickBank says its purchases show as CLKBANK*COM followed by the eight-character order number, or as CLKBANK* followed by other text, and the brand on the sales page is usually the seller's, not ClickBank's.

To trace it, search your email, including spam, for the receipt ClickBank sends at the time of purchase, which names the product and the seller; if the line reads CLKBANK*COM, search for the order number after it. Then look the purchase up in Find My Order on clkbank.com. Ask anyone who uses your card whether they bought something online, and if nobody did, tell your card issuer as well.

CLKBANK line you do not recognize? We add your case to the others about this charge, so other ClickBank buyers who saw the same line can back it up.

To get a refund from ClickBank, look the purchase up in Find My Order on clkbank.com and request the refund there, or ask through the live chat or by phone on +1 800 390-6035; subscriptions are canceled in the same place. ClickBank's help pages say most products have a 60-day refund period, after which the buyer has to contact the seller, and that questions about the product itself go to the seller first. Check the date on your receipt so you know which applies.

Keep the receipt email, the order number, screenshots of the sales page and of every refund request, and the tracking number of anything you send back.

Refund turned down within the refund period? We help you write the complaint in minutes through our complaint process, with the order number, the purchase date and each request set out in order.

Yes: the Federal Trade Commission takes reports from US consumers about retailers such as ClickBank; it does not resolve individual complaints, but reports help law enforcement detect patterns and might lead to an investigation. The Commission generally expects ClickBank to have had the chance to put things right first, so keep a record of every receipt, chat and reply.

Charge or subscription to contest? Open a case here: our trained AI coaches you on what to send ClickBank, when to push again and how to escalate if nothing happens.

Nothing has been reported about ClickBank here yet. Our research shows what typically goes wrong at online retailers that sell products for independent sellers and their affiliates: statement lines buyers cannot connect to the brand they saw, subscriptions and memberships that keep billing, add-ons accepted with one click after checkout, products that differ from the sales page, and refund requests passed between the seller and the retailer, especially near the end of a refund period.

Recognize that CLKBANK line or the subscription that kept billing? Put the first case on record: it opens the record the next ClickBank buyer with the same charge will look for.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of ClickBank through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with ClickBank can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.