CleverSpa complaint: No response, jets not working

Name: No response, jets not working
Item: CleverSpa
Rating: 1
Author: James

Open 21 Dec 2022 150 views Outdoor

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Filed 21 Dec 2022 by James

Original complaint is that the jets to our hot tub stopped working, I have tried repeatedly to get somebody out to honour the warranty yet no one replies. I work away at sea and do not think it is fair that I am having to continually chase you up to respond to me because the item I purchased from you is faulty, I have been contacting you for over 3 months!

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Case details

Status: Open
Company: CleverSpa
Filed: 21 Dec 2022
Rating: 1/5
Desired resolution: Refund of the spa
Problem: Jets stopped working, warranty requests ignored
About: hot tub
Dealing with it for: 90 days

Progress

Filed
Company notified
Company replied
Resolved

21 Dec 2022 Complaint filed and published
21 Dec 2022 Message from Bizzy: we notified CleverSpa about this complaint.

See all 9 CleverSpa complaints

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