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Filed 3 Jun 2022 by Heidi

My choice home warranty contract states they cover issues caused by normal wear and tear. Not issues caused by lack of routine maintenance, as determined by manufacture specifications. My owneruserinstallation manuals all state manufacturer guidance is to monthly clean filters. Choice home warranty is not honoring my claim to fix my mini split. Even after I paid out of pocket and had a licensed technician come out to assess the issue (slow leak in coils). He stated (and wrote on my receipt) the cause of the leak was due to age and normal wear and tear.

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