While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about China Eastern Airlines over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with China Eastern Airlines? Submit your China Eastern Airlines complaint through our platform to support its escalation, prompting their customer service to resolve it.
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By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional China Eastern Airlines complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 1 complaints about China Eastern Airlines over the last 12 months. The graph below shows a monthly breakdown.
Curious about China Eastern Airlines's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Turpin on 04 February 2024 about China Eastern Airlines.
Hello there, it's Jose Turpin Yesterday I had a flight with you, from Bangkok to London with a stopover in Shanghai, the first flight was delayed and when I arrived in Shanghai my second flight to London had already left,... Read more
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