Cheap as Chips complaint: Bad customer service

Complaint from JenJen reported on 30 October 2021 about Cheap as Chips

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I went through the check out of Illivania G and when I approached her I asked how she was and she said fine. She never asked me how I was. She asked me if I needed a bag and I said no I have one and opened it up so she could put the items in after she scanned them but she didn’t. So I was left to sort my change out and pack my bag and she still called the next person up before I could leave. She did the same with that person said she was fine and that was it. I worked in customer service for over 10 years and had only left that industry 4 years ago but to be nice to someone and help that customer out she gets paid to do. My bag wasn’t dirty I hardly use it. It makes me want to shop somewhere else.

Suggested solution:

Train up their staff better or hire better happier people.

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