My complaint:
Data transaction: 10022022
Transaction ID: 2xpfng9plmq7hprd
Blockstream: https:tinyurl.comy3qdwmq4
Tried to swap my BTC from my wallet to my ETH wallet on Ledger.
After I saw the transaction on hold, I emailed the team, make KYC verification and gave the proof of my funds and origin.
After almost 3 months they continue to told me that We will contact you once there are any updates.
Reading tons of topic on Reddit about this issue about Changelly as a scam, see people never get refunded.
I’m taking in consideration to hire a lawyer.
Suggested solution:
Refund me in BTC to my wallet or end up the transaction to my ETH Wallet.