Changelly complaint: Changelly refund ruined me financially.

Complaint from XVYRBZ reported on 22 February 2024 about Changelly

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My complaint:

I have been waiting for a changelly refund for 3 weeks. The funds were essential for my work and they have been withheld. Within these 3 weeks I have been evicted from my tenancy because I was not able to make rent and am now living in a hotel. I have told them whats going in every step of the way but they have still refused to release my funds. I had send the wrong type of stablecoin to a deposit address which they say would of taken 20 days to resolve whereas if I were to use simpleswap, an identical exchange ran by a different entity, they would of resolved the situation in 3 hours. They are sending me the same emails over and over again. Humouring me saying they will push it forward but never doing so. I am about to be homeless, I have run out of funds to pay for where I am temporarily living and yet they still give me the same answers. Please help me.

Suggested solution:

Give me my money back

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Message from Bizzy from

2 months ago - We have sent an email to Changelly about your complaint

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